Missed call text back
When a call rings out, your customer doesn't leave a voicemail — they call the next company. Spanory texts them back in seconds, finds out what they need, and books the visit before they dial anyone else.
Home-service businesses miss about 27% of incoming calls on a busy day. When someone calls a plumber, HVAC tech, or electrician and nobody answers, most don't leave a voicemail. They call the next result on Google. About 78% of customers hire whoever gets back to them first, and a hot lead goes cold in roughly five minutes.
Every missed call is a job that walked out the door. A single emergency HVAC repair can be worth $650. A missed roof leak call could be a $4,800 replacement. The math is simple: if you recover even one missed call a month, Spanory pays for itself.
A crew member is on a roof, under a house, or driving. Spanory catches the miss the second it happens.
A real reply — not voicemail. It asks what broke, how urgent it is, and where the caller is located.
When the job fits your hours and service area, Spanory offers a time window and confirms it. Urgent jobs get pushed to your phone.
Every recovered caller, booked visit, and dollar of work that would have gone to a competitor.
Spanory works from your services, prices, and service area — so the text back speaks your trade's language.
It's a tool that automatically sends a text message to anyone who calls your business and doesn't get an answer. Instead of the caller hearing voicemail and hanging up, they get a text within seconds that starts a conversation — so you don't lose the lead to the next company on the list.
The first text lands in about 12 seconds. That's faster than the caller can scroll to the next business on Google Maps.
Yes. You keep your business number and forward it to your Spanory number when nobody picks up. Callers see the same business either way — they never know Spanory is involved.
It works from your services, prices, and service area. It asks what's wrong, how urgent it is, and where the caller is. It never invents a price or promises an arrival time. Anything it can't handle gets handed to you.
Any time. The moment you send a text yourself, automatic replies step back and the thread is yours. You can also set certain job types or times to always come straight to you.
Solo is $99/month for a single truck and up to 200 conversations. Crew is $249/month for up to 1,000 conversations with automatic booking and follow-ups. See the pricing page for details.
Set Spanory up in a few minutes. The next missed call becomes a booked visit instead of a lost customer.
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