Electrical · Missed call text back
A sparking panel is a safety emergency — the caller can't wait for voicemail. Spanory texts back in about 12 seconds, tells them what to do, flags it as urgent, and gets the address so you can roll a truck. For everything else — dead circuits, installs, upgrades — it qualifies and books the visit while you work.
A homeowner sees sparks from the breaker panel. They call and you're asleep. Spanory texts back in seconds, tells them to stay away from the panel, flags it as an emergency, and pushes it to your phone so you can respond immediately.
Power came back after an outage but half the house is still dark. Spanory asks which circuits are out, books a diagnostic visit, and quotes the service-call fee — while you're finishing another job.
Someone calls about installing a Level 2 charger. Spanory qualifies the panel capacity question, books an estimate, and notes it's not urgent — so it doesn't pull you off an emergency.